The delivery distances for parcels are calculated based on Google Maps API. A fare estimate will be provided for the Users and as GoLoger, you can check the fare amount for each delivery before accepting it.
The way you behave while using GoLog can have a big impact on the safety and comfort of Users. Courtesy matters. That’s why you are expected to exercise good judgment and behave decently towards s when riding with GoLog — just as you would in any public place.
Here are some reasons why you could lose access to GoLog as a GoLoger:
If we are made aware of this type of problematic behavior, we may contact you so we can investigate them. Depending on the nature of the concern, we may put a hold on your account during our investigation. If the issues raised are serious or a repeat offense, or you refuse to cooperate, you may lose access to GoLog. Any behavior involving violence, sexual misconduct, harassment, discrimination, or illegal activity while using GoLog can result in the immediate loss of access to your account. Additionally, when law enforcement is involved, we will cooperate with their investigation.
Fraudulent or illegitimate behavior undermines the trust on which GoLog is built. We may deactivate any account(s) associated with this type of activity, including: abusing promotions; collusion between rider and GoLoger; disputing fares for fraudulent or illegitimate reasons; or duplicate accounts.
A driver cancellation is when you accept a trip request and then cancel the trip. Cancellations create a poor rider experience and negatively affect other drivers. We understand that there may be times when something comes up and you have to cancel an accepted trip. But minimizing cancellations is critical for the reliability of the system.
How is my cancellation rate calculated? Your cancellation allowed will be a maximum of 3 times with valid reason. Any cancellation without reason and no show will be imposed a full penalty amount and might lead to a permanent ban from the Golog system. Appeal of ban can be done through [email protected]
GoBuilders Netsoft Sdn Bhd aims to revolutionise industries and build dreams.
GoLog is a new way of delivery
saving both time and money for users with technology.
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